Friday, January 29, 2010
Thursday, January 28, 2010
Java Plug-in technology, included as part of the Java 2 Runtime Environment, Standard Edition (JRE), establishes a connection between popular browsers and the Java platform. Java allows applications to be downloaded over a network and run within a guarded sandbox. Security restrictions are easily imposed on the sandbox.
Many cross platform applications also require Java to operate properly.
Adobe Flash Player is the high performance, lightweight, highly expressive client runtime that delivers powerful and consistent user experiences across major operating systems, browsers, mobile phones and devices.
Installed on over 750 million Internet-connected desktops and mobile devices, Flash Player enables organizations and individuals to build and deliver great digital experiences to their end users.
* Immersive experiences with Flash video, content and applications with full-screen mode.
* Low-bandwidth, high-quality video with advanced compression technology.
* High-fidelity text using the advanced text rendering engine.
* Real-time dynamic effects with filters for Blur, DropShadow, Glow, Bevel, Gradient Glow, Gradient Bevel, Displacement Map, Convolution, and Color Matrix.
* Innovative media compositions with 8-bit video alpha channels.
* Blend modes, radial gradient, and stroke enhancements.
* Additional image formats: GIF, Progressive JPEG, and PNG.
This download is the standalone ActiveX installer for Internet Explorer.
Download Link Click Here
Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier.
One box for everything
Type in the address bar and get suggestions for both search and web pages.
Thumbnails of your top sites
Access your favorite pages instantly with lightning speed from any new tab.
Don't want pages you visit to show up in your web history? Choose incognito mode for private browsing.
Google Chrome warns you if you're about to visit a suspected phishing, malware or otherwise unsafe website.
Download Link Click Here
The Web is all about innovation, and Firefox sets the pace with dozens of new features to deliver a faster, more secure and customizable Web browsing experience for all.
User Experience. The enhancements to Firefox provide the best possible browsing experience on the Web. The new Firefox smart location bar, affectionately known as the "Awesome Bar," learns as people use it, adapting to user preferences and offering better fitting matches over time.
Performance. Firefox is built on top of the powerful new Gecko platform, resulting in a safer, easier to use and more personal product.
Security. Firefox raises the bar for security. The new malware and phishing protection helps protect from viruses, worms, trojans and spyware to keep people safe on the Web.
Customization. Everyone uses the Web differently, and Firefox lets users customize their browser with more than 5,000 add-ons.
Wednesday, January 27, 2010
* Support for Windows 2000, XP, and Vista (32-bit only).
* Light speed quick scanning.
* Ability to perform full scans for all drives.
* Malwarebytes' Anti-Malware Protection Module. (requires registration)
* Database updates released daily.
* Quarantine to hold threats and restore them at your convenience.
* Ignore list for both the scanner and Protection Module.
* Settings to enhance your Malwarebytes' Anti-Malware performance.
* A small list of extra utilities to help remove malware manually.
* Multi-lingual support.
* Works together with other anti-malware utilities.
* Command line support for quick scanning.
* Context menu integration to scan files on demand.
Cleans the following:
* Internet Explorer
* Google Chrome
* Windows - Recycle Bin, Recent Documents, Temporary files and Log files.
* Registry cleaner
* Third-party applications
* 100% Spyware FREE
Tuesday, January 26, 2010
Wednesday, January 20, 2010
A slow Microsoft Windows boot up can be caused by a wide variety of issues. Below are various suggestions and tips that can help improve the overall speed of your computers startup.
Disable startup programs
Programs that are loading up as the computer starts up to remain active in memory, are often one of the main causes of a slow boot in Windows. Disabling programs you don't often use from automatically starting up each time the computer boots can increase the boot time.
A program that makes managing your Windows startup programs easily you can disable any program in any of the locations programs use to start themselves automatically..
Scandisk / Defrag
Running Microsoft ScanDisk and Defrag or similar disk utilities on the computer can help verify the hard disk drive has no errors, as well as make sure the data on the hard disk drive is organized in the most efficient method. We suggest running both of these utilities at least once every few months.
Hard disk drive space
If your computer does not have at least 250MB of free available hard disk drive space this can cause an overall slowdown with your computer as well as decrease the boot time. Make sure your computer hard disk drive has 250MB or more of available disk space.
Adding additional memory (RAM) to the computer will help increase the overall speed of the computer and in some cases can also increase the load times of your computer. Today, we suggest all computers be running a minimum of 1GB of memory in their computer. If your computer is running less than this it may be time to upgrade.
Update drivers and Windows
Corrupt, incorrect, and/or out-of-date drivers can cause a number of different issues. Make sure your computer has the latest drivers as well as any available Microsoft Windows updates.
Although we don't often recommend registry cleaners in some rare situations running cleaners can help improve the overall performance of Windows including the Windows startup. If you've run through all of the above recommendations you may want to clean your system registry.
Format and reinstall
If after following all the above steps your computer still seems to be slow you may want to erase everything from the computer and re-install Windows. This will clean your computer and make it like new.
Tuesday, January 19, 2010
The runtime or run-time error message can be caused by:
1. Confliction with TSR or other running program
2. Software issue
3. Computer Virus
4. Memory issue
Before following the below recommendations for troubleshooting your runtime error if you're getting a runtime error with a runtime error code and error message such as "Runtime error 75 path/file access error", skip to the below runtime error listing for a listing of runtime error codes and additional information and causes for these errors.
Confliction with TSR or other running program
If you are encountering a runtime error message while in Windows or above ensure that the issue is not being caused by a third-party program or TSR by end tasking all open programs. Additional information about TSRs and how to end task a TSR can be found on document CHTSR.
If, after end tasking all TSRs, you continue to experience the same issue and are running Windows 95 or Windows 98, verify that no utility or program is being loaded in the autoexec.bat / config.sys that is causing your issue by temporally renaming the files. To do this, follow the below instructions.
1. Boot to a MS-DOS prompt. Information on how to do this can be found on document CHDOS.
2. Once at the MS-DOS prompt, type:
ren autoexec.bat autoexec.ch
ren config.sys config.ch
Once completed, reboot the computer.
If your issue persists it is possible that the program, utility or game causing the runtime error may have issues. Verify through the developer's web site that all updates or patches that may be available have been downloaded and applied.
If no patches or updates are available, attempt to uninstall and/or reinstall the program that is causing the issue. If you are having a runtime error in your operating system, reinstall the operating system.
Add-on, plug-in, or other extra software
Many runtime errors are also caused by other add-ons, plug-ins, or other extra software that has been installed onto the computer and is associated with the program generating the error. If you have any extra software installed that is associated with the program generating the error make sure there are no available updates for the programs and/or try uninstalling each of them to verify they're not the cause of your issue.
Because computer viruses are capable of tampering with the system settings / memory it is possible for a computer virus to generate a runtime error. If you are currently running a virus protection program on your computer ensure it has the latest updated patch or .dat file.
If you do not have a computer virus protection program it is recommended one be purchased or that a demo be temporarily downloaded to scan your computer hard disk drive for viruses.
* Additional information about computer viruses can be found on our virus information page.
Finally, if you have followed all of the above recommendations, it is possible that you may be encountering a hardware / memory related issue. We recommend that you first contact the developer of the program causing the issue for any possible solutions. If no solutions are found, we recommend you contact the computer or motherboard manufacturer for additional recommendations and/or service.
* Additional information about troubleshooting memory related issues can be found on document CH000375.
A complete listing of computer-related companies can be found here.
Runtime error listings
Below is a listing of Microsoft Windows and Windows software runtime error codes and related Runtime error messages. If you're encountering one of the below runtime error codes and have a matching runtime error message see the associated additional information column for causes and information about that runtime. If the additional information does not help resolve your issue try the recommendations under the above solution section.
|Runtime error code||Runtime error message||Additional information|
|5||Illegal function call||Program error, verify the program has all the latest updates. If updated try reinstalling the program. If you continue to have the same errors contact the software developer.|
|6||Overflow||Program error, verify the program has all the latest updates. If updated try reinstalling the program. If you continue to have the same errors contact the software developer.|
|7||Out of memory||This issue can be caused when the computer does not meet the programs system requirements or to much memory is already being used for the program to run. |
If your computer meets the requirements try first reinstalling the program to make sure it's not an issues with the program installation. I
|9||Subscript out of range||Program error, verify the program has all the latest updates. If updated try reinstalling the program. If you continue to have the same errors contact the software developer.|
|11||Division by zero||Problem with a math formula in the program or the programs code. Verify no software updates are available for the program causing this error.|
|13||Type Mismatch||Make sure your system regional settings are setup correctly and that the program you're running is made for your version of Windows.|
|14||Out of string space|
|20||Resume without error|
|28||Out of stack space||This issue can be caused by a program or memory error.|
|35||Sub or Function not defined|
|48||Error in loading DLL||This issue is often caused with a bad installation or an issue caused after another program has been installed that replaced the programs DLL. Close all programs and TSRs and try installing the program again.|
|52||Bad file name or number|
|53||File not found||File required by the program to run is not found. Program needs to be reinstalled or missing file(s) need to be copied back to the computer.|
|54||Bad file mode|
|55||File already open||Program or file associated with program is being used and program does not have access to use it. Try closing all open programs and run program again.|
|58||File already exists|
|61||Disk full||The disk, for example, the hard disk drive does not have enough space for the program to run or for associated files to be copied to. Free up disk space on the computer hard drive.|
|62||Input past end of file|
|63||Bad record number|
|64||Bad file name|
|68||Device unavailable||A hardware device or necessary requirement for the program is not being found. Verify all hardware and software required by the program is installed. If you continue to have the same issues verify the latest updates are installed for the program as well as any hardware device the program needs.|
|70||Permission denied||The location of where the program is being copied to does not have proper rights. Or a file that is trying to be copied over because it's currently being used. Try closing all programs and TSRs and running/installing the program again.|
|71||Disk not ready||Verify you have proper rights to the location you are attempting to install the program to.|
|74||Can't rename with different drive|
|75||Path/File access error||Program does not have rights or access to a file. Often this is caused when a program is trying to access a network file it doesn't have proper access to either because of network privileges or something is blocking the program. This issue can also be caused when the file is being used by another program or is read-only.|
|76||Path not found||Directory of where the program needs to be copied to or files associated with the program need to be copied to is missing. Try reinstalling the program.|
|91||Object variable set to Nothing|
|94||Illegal use of NULL|
|339||A file is missing or invalid||An associated program file is missing or corrupt. Try reinstalling the program.|
|429||Object creation failed||Program is corrupted, try reinstalling the program generating the runtime error.|
|438||No such property or method|
|439||Argument type mismatch|
|901||Input buffer would be larger than 64K|
|902||Operating system error||Verify the program is compatible with your version of Windows and/or has any software updates.|
|903||External procedure not found|
|904||Global variable type mismatch|
|905||User-defined type mismatch||A setting either in the program shortcut or being defined by the user is correct. Try running just the program without any additional settings or variables.|
|906||External procedure interface mismatch|
|1001||Out of memory||This issue can be caused when the computer does not meet the programs system requirements or to much memory is already being used for the program to run. |
If your computer meets the requirements try first reinstalling the program to make sure it's not an issue with the program installation.
|1025||DLL is not supported||This issue is often caused with a bad installation or an issue caused after another program has been installed that replaced the programs DLL. Close all programs and TSRs and try installing the program again.|
Monday, January 18, 2010
Illegal Operations can be caused by several different factors. Below is a listing of the more commonly known reasons for getting an Illegal Operations.
1. TSR's or Third-party programs causing memory conflicts or other types of conflicts with the program or programs attempting to be run.
2. Data not being read properly from source. Running a program or game with a dirty CD can cause the CD to be read improperly causing Illegal Operations. Floppy diskettes, which may contain errors can cause illegal operations.
3. Installing a program or game on a hard disk drive that has errors or is highly fragmented.
4. Corrupt files.
5. Memory managers.
6. Bad, incorrect or not the latest video drivers.
7. Computer Virus.
8. Added hardware
9. Error in program coding
10. Corruption or problem within Windows.
11. Bad Memory, invalid bits or physically bad memory.
TSR's or Third-party programs
TSR's or Third-party programs running in the background are one of the more commonly found reasons for Illegal Operations. If you are receiving an Illegal Operation when attempting to run a game or program it is recommend that you temporarily remove or disable programs running and TSR's running in the background, ensuring that these programs are not causing your issues.
If, after removing these programs, you run the program or game and no longer receive the Illegal Operations, it is recommend that you reboot the computer and disable or End Task each program or TSR one at a time to attempt to determine which program is causing the Illegal Operation.
Data not being read properly from source
When running a program or game from a CD you receive an Illegal Operation, verify that the CD is clean.
Installing a program or game on a hard disk drive that has errors or is highly fragmented
When installing a program or game onto a hard disk drive it is recommended if you receive errors after installing that program or game that you attempt to uninstall that program or game, run a scandisk, then a defrag, and finally attempt to install the program or game again.
If errors exist on the hard disk drive, they will cause the program or game to run improperly and can cause Illegal Operations.
Corrupt, bad or missing files can cause Illegal Operations. It is recommended that you attempt to uninstall and or reinstall the program causing the Illegal Operation to verify that any corrupt, bad or missing files are replaced or repaired during the reinstallation.
If you are running a memory manager that is used to obtain more memory or handle the computer memory in replace of Windows, it is recommended you temporarily disable or uninstall this program to verify it is not the memory manager causing the Illegal Operations.
Bad, incorrect or not the latest video drivers
Bad, incorrect or not the latest video drivers may cause Illegal Operations when performing such tasks as moving the mouse or dragging data from one source to another as high demands are placed onto the video card. Attempt to decrease the video settings to 640 x 480, 256 colors to verify if the program or game being run is having errors because of the current video settings.
If, after attempting to adjust the video settings, you still encounter the same issue, verify the computer is utilizing the latest video card drivers by visiting our Video drivers section.
Because computer viruses are loaded into memory and can change the data of program files when infecting a computer, ensure that a virus protection utility is installed on the computer and that you have the latest Virus Definition.
If added hardware has been recently installed onto the computer it is likely that either the hardware is conflicting with other hardware devices on the computer or that the drivers used to install that hardware is causing issues with other hardware or software installed on the computer.
If added hardware has recently been added to the computer, it is recommended that you temporarily remove that added hardware and the software associated with it to ensure it is not causing your issues.
Error in program coding
If you are receiving Illegal Operations only when running a particular program, verify that the program is compatible with the Version of Windows you are running and ensure no available patches or software are available that may fix errors made during the development stages.
Corruption or problem within Windows
Because Windows controls the memory operations as well as the file structure and association, it is possible for Windows or files associated with Windows to become corrupted, causing Illegal Operations or other errors. It is recommended you reinstall Windows if you are experiencing Illegal Operations in Windows or more than one program trying to be run on the computer.
Bad Memory, invalid bits or physically bad memory
It is possible that bad memory can cause Illegal Operations. If you have recently added memory to the computer, it is recommended that it first be removed to verify that you are not experiencing conflicts with the recently installed memory.
Sunday, January 17, 2010
This issue can be caused by any of the below possibilities.
1. Hard disk drive is short on available disk space.
2. Several software programs have been installed/uninstalled leaving behind bad files and/or confusing the software.
3. Data Corruption.
4. Missing Windows updates / Outdated drivers.
5. Computer is overheating.
6. Corrupt OS.
7. Bad Hardware.
Below are steps for Microsoft Windows users that should help speed up the computer or determine why the computer is running slow.
Not enough hard disk drive space
Verify that there is at least 200-500MB of free hard disk drive space. This available space allows the computer to have room for the swap file to increase in size as well as room for temporary files.
Hard drive corrupted or fragmented
Run Scandisk or something equivalent to help ensure that there is nothing physically wrong with the computer hard disk drive.
Run Defrag to help ensure that data is arranged in the best possible order.
Remove or disable any TSRs or programs that automatically start each time the computer boots. See document CHTSR for additional information. If you're wanting to see what programs are running in the background, how much memory they're using, and their CPU usage open Task Manager. Also, if you are running Windows 7, you can run Resmon to find out which programs are taking up a lot of space.
If you've got an anti-virus scanner on the computer, spyware protection program, or other security utility make sure it's not running in the background as you're trying to work. Often when these programs begin to scan the computer it can decrease the overall performance of your computer.
Verify that the Device Manager has no conflicts. If any exist resolve these issues as they could be the cause of your problem.
Make sure you have all the latest Windows updates installed in the computer. A
Update your drivers
Make sure you've got the latest drivers for your computer. Especially the latest video drivers. Having out-of-date drivers can cause an assortment of issues.
Computer or processor is overheating
Make sure your computer and processor is not overheating, excessive heat can cause a significant decrease in computer performance some processors will even lower the speed of the processor automatically to help compensate for the heat related issues.
If you've had your computer for more than one year it's likely you're computer is not meeting the memory requirements for today. We suggest at a minimum the computer have 1GB of memory.
Erase computer and start over
Finally, if none of the above solutions resolve your issues, it is recommended that you either reinstall Windows and/or erase everything and then start over.
If your computer continues to be slow after going over each of the above recommendations it's possible that your computer is experiencing a more serious hardware related issue such as a failing component in the computer. This could be a failing or bad CPU, RAM, Motherboard, or other component.
Saturday, January 16, 2010
Fatal exception error messages are generated when one of the below situations occur.
* Access to an illegal software instruction has occurred.
* Invalid data or code has been accessed.
* The privilege level of an operation is invalid.
Any of the above issues could be caused by one or more of the below possibilities.
* Errors in programming code, either a program, operating system and/or hardware driver.
* Conflicts between two or more programs.
* Physical hardware issue.
* Computer overheating
Microsoft Windows and software use exceptions, which allow Windows or other software to communicate in layers and communicate errors or exceptions. If a program is given an exception that is invalid or unknown you'll encounter a fatal exception. Fatal exceptions are also commonly referred to as a Fatal 0E (or improperly as Fatal OE) and is one of the most common fatal exceptions.
When a fatal exception is encountered the error will be in the below format.
A fatal exception
In the above example of the fatal exception the YZ represents the actual processor exception, this can range from 00 to 0F. Each of theses processor exceptions are explained under Extended information.
After the processor exception is the enhanced instruction pointer to the code segment and the 32-bit address. This is exactly where the error exception has occurred.
Search for the error
Often the easiest and fastest method to locate the cause of a fatal exception is to search for the error. However, for some users it may be difficult to know exactly what to search for because of the cryptic fatal exception messages. Below are tips on how to search for these errors.
1. As mentioned above the fatal exception will often have a two character code, for example 0E, if this code is present use this as part of your search.
2. Next, the error message will contain a pointer such as "0028:c001e36", although this can often be found by also adding this to your search query it's important to realize that this pointer can vary from computer to computer. If you're not finding results exclude this from your search.
3. Finally, many fatal exception error messages will also contain a file that generated the error, almost always this is a VXD file. If the fatal exception error contains a .VXD definitely include this as part of your search. The VXD file may also be listed as "VXD VWIN32", which is actually "vwin32.vxd".
If searching for the fatal exception error does not return results and/or help resolve your continue reading through this document for general recommendations in resolving fatal exception error messages.
Revert Windows back to an earlier copy
Update software or check for software patches
If you are experiencing invalid page faults in only one program, verify that the software program is compatible with the operating system you are running the program within. Also verify with the manufacturer or vendor of the software program that there are no available patches or updates for the program that may help or resolve your issue. It's also important that you have all the latest Windows updates.
If you're getting a fatal exception when using a hardware device, for example, when you print. It's likely that it's the drivers related to that device that are either conflicting or have errors.
Video drivers are also notorious for causing fatal exception error messages. Because your video card is being used all the time it's difficult to know for certain if it's the cause of the error. Therefore we always recommend users have the latest video drivers on their computer.
Visit the manufacturers web page and get the latest software / drivers from them. See our drivers page for a listing of hardware companies.
Recently installed software / hardware
If you have recently installed new software or hardware attempt to uninstall or reinstall that software / hardware to verify it is not causing your issue. In the case of a hardware device it's suggested instead of installing the software or drivers that came with the device that you visit the manufacturers web page and get the latest software / drivers from them.
Remove all TSRs
Disable any TSRs or programs running in the background as many times fatal exception errors can be caused by conflicts between two or more open programs.
Delete all program temporary files
Delete all temporary files that may still be residing on the hard disk drive from currently or previously running programs.
If you have overclocked any component within the computer, set the computer to its factory settings to verify that the overclocked component is not causing the issue.
Verify your computer has more than 200 MB available
If your computer is running low on hard disk space, your Windows swap file will be unable to increase in size when needed, which can cause errors.
Run scandisk / defrag
Attempt to run scandisk / defrag on the hard disk drive as it could be possible your hard disk drive may have an issue causing the swap file or data files to become corrupt or invalid
Heat related issue
Verify that all fans in and on your computer are properly working. If not all fans are working or you do not have enough fans and your computer is overheating, any number of issues including fatal exceptions can occur. I
Disable External Cache in CMOS
If the option is available, attempt to enter your computer's CMOS setup and disable the external cache. If this resolves your issue it is likely that you are encountering a heat related issue.
CPU Core Voltage
If available, verify within your CMOS or by jumper that your CPU core voltage is set to factory specification. This may require that you consult your documentation or motherboard manufacturer.
Bad Memory, invalid bits or physically bad memory
Bad computer memory is also a common cause for fatal exception errors. If you have recently added memory to the computer, it is recommended that it first be removed to verify that you are not experiencing conflicts with the recently installed memory.
Below is a listing of the more commonly experienced processor exceptions ranging from 00 to 0F.
00 = Divide Fault
Occurs if division by zero is attempted or if the result of the operation does not fit in the destination operand.
Interrupt 2 is reserved for the hardware Non-Maskable-Interrupt condition. No exceptions trap through interrupt 2.
Occurs after an INTRO instruction has executed and the OF bit is set to 1.
05=Bounds Check fault
The array Index is out of range
06=Invalid Opcode fault
This error can be caused by one of the below conditions.
1. Processor attempting to decode a bit pattern that does not correspond to any legal computer instruction.
2. Processor attempts to execute an instruction that contains invalid operands.
3. Processor attempts to execute a protected-mode instruction while running in virtual 8086 mode.
4. Processor attempts to execute a LOCK prefix with an instruction that cannot be locked.
07=Copressor not available fault.
This error can occur if no math coprocessor is present. This error can also occur when the math coprocessor is used and a task switch is executed.
This error occurs when processing an exception triggers a second exception.
09(OD)=Copressor Segment Overrun.
Floating point operand is outside the segment.
10(0Ah/0A)=Invalid Task State Segment Fault
Can be caused by a number of possibilities as Task State Segment contains a number of descriptors.
11(0Bh)=Not Present Fault
The Not Present interrupt allows the operating system to implement virtual memory through the segmentation mechanism. 0B fault occurs when this segment is not available.
Occurs when instruction refers to memory beyond the limit of the stack segment.
13(Odh)=General Protection Fault
Caused by any condition that is not covered by any of the other processor exceptions. The exception indicates that this program has been corrupted in memory generally resulting in the immediate termination of the program. Also see document CH000224 for additional information about GPFs.
Occurs when a paging protection rule is violated (when the retrieve fails, data retrieved is invalid or the code that issued the fault broke the protection rule for the processor).
16(10h)=Coprocessor error fault
Occurs when an unmasked floating-point exception has signaled a previous instruction.
17(11h)=Alignment Check Fault
Only used on 80486 computers. Caused when code executing at ring privilege 3 attempts to access a word operand that is not divisible by four, or a long real or temp real whose address is not divisible by eight.
Friday, January 15, 2010
Note: If you're getting a blue screen and then your computer immediately reboots without being able to read the text in the blue screen, follow the steps below. If you're unable to get into Windows to perform the steps below, boot the computer into Safe Mode.
1. From the desktop right-click on My Computer.
2. Click the Properties option.
3. In the System Properties window click the Advanced tab.
4. In Advanced click the Settings button under Startup and Recovery.
5. In the Startup and Recovery window uncheck the Automatically restart check box.
6. Click Ok.
Other blue screen errors
Windows NT, 2000, XP, Vista, and later versions of Windows will have a blue screen error that's similar to the example shown below. Thankfully these error messages often contain more detailed information, and will contain information that can be more easily searched for and found. If you're not getting a blue screen error that looks like the below skip to the next Fatal exception section.
1. Identify the type of blue screen by locating a line containing all capital letters with underscores instead of spaces, such as the above example: BAD_POOL_HEADER. Write this information down.
2. Get either the STOP: error message at the top of the error, or in the "Technical Information:" portion of the error. For example, in the above error it's STOP: 0x00000019 ... write the first potion of this error message down.
3. Finally, if technical information is shown write down the file and the address.
Once you have the above information you can start troubleshooting the issue.
Many of the blue screen error messages you'll encounter with earlier versions of Windows will be fatal exception error messages or Fatal 0E messages. If your blue screen message starts out with A fatal exception 0E ... or An exception ... you're encountering this error.